Practical Service Design Webinar: Intro to Jobs to Be Done with Jim Kalbach

Accelerating Jobs To Be Done Research with AI with Jim Kalbach

Service Design Book Club - Megan Miller presents Your Guide to Blueprinting the Practical Way

Интервью по проектированию системы Google: Design Spotify (с бывшим менеджером по маркетингу Google)

Design Thinking workshop with Justin Ferrell of Stanford d. School at The Irish Times

[CU2013] Marc Stickdorn: Service Design Thinking

So You Want to be a Service Designer - Jamin Hegeman

The ultimate guide to JTBD | Bob Moesta (co-creator of the framework)

Where Does Growth Come From? | Clayton Christensen | Talks at Google

Tony Ulwick – Put Jobs-To-Be-Done Theory Into Practice With Outcome-Driven Innovation

Jobs to be Done: from Doubter to Believer by Sian Townsend at Front 2016 in Salt Lake City, Utah

Stanford Webinar - Design Thinking = Method, Not Magic, Bill Burnnett

Service Blueprint: Many Birds with One Stone by Martina Mitz

Tips for How to Prototype a Service

"Jobs to Be Done" (JTBD) by Tony Ulwick of Strategyn at Lean Product Meetup

[ISA16] Jim Kalbach: Putting Jobs-To-Be-Done to Work: A Framework for Disruption

Building Service Design at Intuit - Erik Flowers - Practical by Design

Clay Christensen: The Jobs to be Done Theory

Jobs-To-Be-Done (JTBD) Framework: A Deep Dive | Jim Kalbach

5 Tips for Conducting JTBD Interviews

Uncovering the Jobs to Be Done Bob Moesta & Chris Spiek BoS 2013