Ep 35 | BTI | Sam Ratcliff on Reimagining Claims at ScaleVideo episode•
Автор: Kanopi
Загружено: 2025-08-11
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What does it take to rebuild lives after disaster—fast?
In this episode of Building Tomorrow’s Insurer, Nigel Fellowes-Freeman talks to Sam Ratcliff, CEO of InsureBuild, about modernising insurance claims and repair at scale.
We cover:
How InsureBuild mobilises a 1,700-strong subcontractor network nationwide
The role of RPA (Robotic Process Automation) and machine learning in speeding up claims
Why customer-first design is critical in insurance tech
How builders quietly power community recovery after major loss events
Whether you’re in claims management, insurance innovation, or construction services, you’ll take away practical lessons and a new appreciation for the people behind the rebuild.
📌 Subscribe to Building Tomorrow’s Insurer for more conversations with leaders reshaping insurance.
🎧 Listen on Spotify: https://open.spotify.com/episode/6BQr...
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