Fixed Ops Friday with David Rogers, and Kevin Stuckey | Daily Dealer Live

Today's show features:

David Rogers, Fixed Operations Director at Piazza Auto Group

Kevin Stuckey, Platform Director - Fixed Operations at Parkway Family Auto Group

This episode is brought to you by:

KPA – Escalating fines and enforcement actions are hitting dealers hard across safety, privacy, and F&I compliance. KPA's Complete Compliance Suite is the only all-in-one solution that protects your dealership from every compliance risk. Our integrated software, expert consulting, and award-winning training help you reduce insurance premiums, mitigate liability exposure, and protect your reputation. Learn more at https://kpa.io/automotive/

CDG Circles – A modern peer group for auto dealers. Private dealer chats. Real insights — confidential, compliant, no travel required. Visit https://cdgcircles.com/ to learn more.

Car Dealership Guy is back with our second annual NADA Party—happening in Las Vegas on Thursday, February 5th. It’s the hottest ticket at NADA 2026. Spots are limited and unfortunately we can't invite everyone —so RSVP today at https://carguymedia.com/cdglive and we hope to see you in Vegas!

Key moments:
00:00 Introduction and Welcome
05:32 Industry Headlines
10:15 Fixed Ops Friday Kickoff
11:52 Interview with Kevin Stuckey
19:25 AI and Tech in Fixed Ops
36:53 Navigating Parts Shortages and Customer Relations
38:22 Perfecting the Basics in Service Operations
39:49 Embracing Technology in Service Departments
43:50 The Role of General Managers in Fixed Ops
53:59 Future Trends and Challenges in Fixed Ops

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