CSPN | Pre-Event Webinar: The Future of Citizen Service

On July 15th, CSPN Partner, David Singh, and Principal Digital Strategist, Federal Government at ServiceNow, Jonathan Alboum, shared insights of a recent study on citizen service expectations across Canada. This 45-minute webinar covered key insights about what citizens can expect, how public sector organizations can adapt, and what were some of the trends that would impact service beyond the pandemic.

This webinar is an early kick-off to our CSPN 2021 Citizen Service Summit that will take place virtually on September 15th and 16th, 2021.

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