Conversations with Giants, Episode 1: Mark Smalley
Автор: Roman V Zhuravlev
Загружено: 2026-01-04
Просмотров: 151
A talk with Mark Smalley - the IT paradigmologist, Ancient IT philosopher, ITIL author and an inspirational figure for many ITSM professionals.
Mark's Reflections series on Amazon: https://www.amazon.co.uk/dp/B09C51X3J...
0:00 Let’s go!
01:45 When and how did your ITSM journey start?
06:33 How did you become The IT Paradigmologist and the Ancient IT philosopher?
09:30 How we started working together
10:38 Mark’s first book
16:45 Reflections, reflections…
18:40 Do you use AI when writing?
23:33 More reflections (9 in total)
25:20 How do you do research when writing your ‘reflections’?
28:24 Is writing it a profitable activity?
30:30 Where can people buy your books?
31:04 What do you think of when in a bathtub?
32:45 Englishman in Amsterdam
37:50 Children and grandchildren
38:45 What do you do when not writing?
41:02 What’s next?
44:15 What are the main lessons you learned from your career?
48:40 Who inspires you professionally and personally?
51:10 What would you recommend those who are starting their career in tech?
54:40 A Bonus question from another giant
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