Honest Feedback From Clients WWES 2021 Aug 11

ABOUT THIS EVENT

Women Wednesdays Entrepreneur Series — it's not just for women...this NEW series is open to ALL entrepreneurs in the Kansas City metro area interested in attending. No matter what stage your business is in — whether a start up or an existing small business — WBC can help! Kansas City Area Businesses Grow Here.

How to Get Honest Feedback From Clients to Grow Your Business
DATE: Wednesday, August 11, 2021
TIME: 1:30 to 2:30PM

WEBINAR OVERVIEW
In this session, you will learn why feedback is your most powerful asset, why you need to talk to your clients instead of surveying them, and how to get them to be honest with you.

PRESENTER BIOS
Diana Kander, CEO of JD Insights | LinkedIn Bio
Diana is the CEO and Co-founder of JD Insights - a customer research firm that gets customers to share their brutal honest feedback to help companies innovate. She is also a Keynote Speaker on Curiosity and Innovation and a New York Times Bestselling author. Diana has written two books on launching new products and creating a culture of innovation. Over 100 universities have used the books to teach entrepreneurship & innovation.

Jessie Jacob, Co-founder and President of JD Insights | LinkedIn Bio
Jessie is the President and Co-Founder or JD Insights - a customer research firm that uncovers blindspots and areas of improvement for companies by interviewing their prospects and customers. Jessie also advises companies on how to build an intentional and innovative team culture and is the Director of Community for a fintech-focused conference series called V-Sum.

ABOUT JD INSIGHTS
We get your customers to give us honest feedback. These conversations are the source of massive opportunities for growth and innovation. Plus, it's much easier to save an existing client than to try and win them back. We don't do focus groups. Or surveys. Just old school conversations that uncover blindspots and opportunities.