SBP 149: The Barber's Brief - Is Lululemon in a Nosedive?

In this week’s Barber’s Brief, Marc and Vassilis dive into stories that had the marketing world buzzing — from Lululemon’s founder publicly calling out the brand’s leadership to Google breaking SEO dashboards everywhere after removing the num=100 parameter. They explore new research proving creators are better brand builders than sales drivers, and then welcome Dr. Nicole Hartnett from the Ehrenberg-Bass Institute to unpack her team’s latest findings on how marketers misjudge brand strength compared to consumers.
They wrap up with the Ad of the Week — Dove’s “Change the Compliment,” a heartfelt campaign challenging how we praise young girls. It’s insightful, funny, and filled with marketing lessons that stick.

Key Takeaways
Lululemon’s identity crisis: Founder Chip Wilson’s fiery WSJ ad claims the brand lost its creative edge chasing quarterly profits — a reminder of what happens when finance outweighs product and brand.
Link: https://www.sec.gov/Archives/edgar/da...

Google’s “num=100” chaos: 77% of sites saw keyword visibility drop, exposing years of phantom SEO data. Your reports might look worse… but they’re actually more accurate.
Link: https://searchengineland.com/google-s...

We’ve been using creators wrong: Groundbreaking research proves creators build brand love, not just clicks — performing on par with TV in the short term, and even better long-term.
Link: https://www.thedrum.com/opinion/2025/...

Marketing Moment – Brand misjudgment: Dr. Nicole Hartnett reveals marketers consistently overestimate fame and underestimate the uniqueness of their assets — the “false consensus effect” in action.
Link: https://link.springer.com/article/10....
Special Guest: Dr. Nichole Hartnet:   / nicole-hartnett  

Ad of the Week – Dove’s “Change the Compliment”: A beautifully simple message — stop telling girls they’re pretty, and start telling them they’re powerful, kind, and creative.
Link: https://www.thedrum.com/news/2025/10/...

Timestamps:
00:00 – Cold open & Thanksgiving banter
02:00 – Lululemon in a Nosedive: Chip Wilson’s WSJ ad
10:00 – Google’s “num=100” parameter and the SEO data meltdown
18:00 – New IPA research: We’ve been using creators wrong
26:00 – Marketing Moment: Dr. Nicole Hartnett on brand misjudgment
46:00 – Ad of the Week: Dove’s “Change the Compliment”
57:00 – What’s next on The Sleeping Barber Podcast

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LinkedIn:   / sleeping-barber  
https://www.sleepingbarber.ca

Get in touch with our hosts:
Marc Binkley: ⁠⁠  / marcbinkley  
Vassilis Douros:   / vassilisdouros