AWS re:Invent 2024 - How Principal Financial improved productivity with Amazon Q Business (AIM228)
Автор: AWS Events
Загружено: 2024-12-07
Просмотров: 2024
Delivering an exceptional customer experience is crucial for businesses to succeed in today’s competitive landscape. In this session, Principal Financial shares its transformative journey leveraging the powerful capabilities of Amazon Q Business. Learn how Amazon Q Business was implemented across the Principal Financial organization and dive into the key challenges faced, such as legacy system integrations and training. This session also highlights best practices for seamlessly blending human and AI interactions to provide personalized, efficient customer service at scale.
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Amazon Web Services (AWS) hosts events, both online and in-person, bringing the cloud computing community together to connect, collaborate, and learn from AWS experts. AWS is the world's most comprehensive and broadly adopted cloud platform, offering over 200 fully featured services from data centers globally. Millions of customers—including the fastest-growing startups, largest enterprises, and leading government agencies—are using AWS to lower costs, become more agile, and innovate faster.
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