How to Successfully Participate in Studies and Manage Your Credits

The Center for Customer Insights and Digital Marketing presents this tutorial on How to Successfully Participate in Studies and Manage Your Credits featuring Claire Son, the Customer Insights Analyst. In this workshop, Claire explains the various actions you can take for a study (online/laboratory), what to do during a study, where your earned credits are, and other important items not highlighted in the previous BRP tutorial video.

If you have further questions, please email [email protected]

Learning Outcomes:
1. Be familiar with how to sign up, cancel, or reschedule your participation a study
2. Describe the differences between online and laboratory studies in terms of participation procedure
3. Develop an expectation for what to do during the study
4. Explain how to check credits amount earned and credit status
5. Explain your rights as a participant
6. Allocate your credits across multiple classes
7. Explain the policy on earning credits by doing alternative tasks when you do not want to participate in available studies


Timestamps:
0:00 Introduction
0:44 Learning Outcomes
1:20 Clarification of BRP Jargon
2:48 How to sign up, cancel, or reschedule your participation a study
5:17 During the study participation
7:31 After study participation
8:28 Credit Management
10:53 Miscellaneous

Relevant Links:

BRP Site: https://www.cpp.edu/cba/customer-insi...

Center for Customer Insights and Digital Marketing (CCIDM)
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This video was prepared by the Center for Customer Insights and Digital Marketing at the College of Business Administration at California State Polytechnic University, Pomona.

Intro and Outro Animation by Patrick Ogaz
Music: www.bensound.com