Short Film About a Fire Service 999 Call Taker - Responder

This Suspenseful Short About a Fire Service Responder Will Have You Gripped.

Caroline Bartleet's Film Features in Saatchi's New Directors Showcase
British director Caroline Bartleet helmed the suspenseful short film "Operator" for the Saatchi New Directors' Showcase in Cannes. The BAFTA-awarded short is set in the headquarters of ER responders and homes in on one operator who takes a call from a woman whose house is on fire, with her son trapped on the second floor.
As the woman decides to go upstairs to her child, the drama becomes more and more gripping. Both the viewer and the protagonist -- who valiantly hides her emotion beneath a calm, professional compsure -- are living through the crisis until the final moment, when the call is cut off, and she silently has to start over again with a new call.
Bartleet based the script on a real life 999 call, which inspired her to make the film. It won the award for Best British Short Film at the BAFTAs.