Turning Imperfect Data into Predictive Power w/ Alice Bowen, Lexmark

In today’s fast-evolving service landscape, predictive intelligence isn’t just a futuristic ideal — it’s a competitive edge. Yet many organizations find themselves stuck, hindered by inconsistent data quality, unclear outcomes, and a lack of trust in their systems. This raises a critical question for service leaders: should they wait for perfect data, or can they start driving impact with the data they already have?

Join us on Thursday, August 14 at 12 PM EST for a compelling conversation with Alice Bowen, Senior Portfolio Manager of Connected Products at Lexmark. Drawing from real-world customer success stories, Alice shares how companies are overcoming knowledge base limitations, leveraging AI to clean and connect service intelligence with other system data, and unlocking both cost savings and new revenue streams through proactive data strategies.

Whether you're just beginning your predictive service journey or looking to scale your impact, this episode offers practical insights and actionable strategies to help you move forward with confidence — no matter where you’re starting.

Alice Bowen leads the go-to-market strategy for Lexmark’s Connected Products solution, built on decades of industry expertise and powered by AI and IoT technologies. With over 20 years of experience spanning managed services operations, sales, and strategy, Alice has a proven track record of solving complex challenges and delivering measurable value to clients, partners, and stakeholders.


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