What Technology Supports An Integrated Customer Experience Platform?
Автор: Customer First Leadership
Загружено: 2025-12-24
Просмотров: 1
Ever wondered what technical components are essential for creating a truly unified and effective customer experience? This video explores the foundational technologies that support an integrated CX platform.
You'll learn about:
► The core technological pillars that define an integrated customer experience platform.
► Key software and tools vital for seamless customer journeys.
► How data integration and automation enable a comprehensive CX strategy.
► The importance of a unified view of the customer across all touchpoints.
► Strategies for selecting and implementing the right technology for your CX goals.
#CXTechnology, #CustomerExperience, #TechStack, #DigitalTransformation, #CustomerFirstLeadership, #BusinessTech
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