Leading change with curiosity, clarity and human-centricity with Elizabeth Venter and Ross Libby

In this episode of the Org Design Podcast, we're joined by Elizabeth Venter and Ross Libby to explore the human side of organizational change. Our guests share invaluable insights on how to implement structural changes while keeping people at the heart of the transformation process.

Key discussion points include:

The importance of involving team members in organizational change rather than imposing decisions from above
Why continuous communication is crucial throughout the entire change process
How seeking clarity rather than certainty leads to better organizational outcomes
The value of experimentation and learning through pilot programs

Elizabeth emphasizes that successful organizational change requires supporting each team individually through their transformation journey, while Ross shares the powerful perspective that "the future punishes certainty but rewards clarity." Together, they provide practical advice for leaders navigating organizational change, whether they're org design experts or just beginning their journey.

This conversation offers essential insights for anyone interested in creating more effective, human-centered organizations that can adapt and thrive in today's rapidly changing business environment.

00:00 - Introduction and welcome
03:15 - The importance of human-centered change
07:42 - Why you can't copy-paste organizational change
12:30 - Supporting teams through transformation
15:45 - Seeking clarity over certainty in org design
20:57 - Can anyone lead organizational change?
22:55 - The future punishes certainty but rewards clarity
24:53 - Final thoughts and closing remarks