WORK FROM HOME CALL CENTER | Virtual call center business opportunity | Call centre | Ameya Damle

Are you planning to setup a work from home or virtual call center? Then this video unlocks the opportunity with detailed information about how you can set up your call center business at home.

In this video, I have answered all-important questions such as
1) What is a virtual call center?
2) What are the steps in setting up a virtual call center?
3) How to get clients for your virtual call center business?
4) What is the future opportunity of work from a home call center?
5) Which is the software required for a virtual call center?
6) How you can find employees for a virtual call center?
7) How to conduct training for a home-based call centre?
8) How do I start a virtual call center?

This is a very informative call with Chris from Texas USA who wishes to start his virtual call center business. During this pandemic, the call center business has shown its significance since many small and mid-size businesses required inside sales and customer support to help their customers.

Call centers help businesses to gain cost-effectiveness and efficiency. It helps companies to improve the top line and bottom line of the organization. We have seen the great importance of call centers in the airline and banking industry.

Virtual call centers or work from home call centers are most cost-effective since they cut down the operational cost. They get the advantage of a unique work structure by having employees work from dispersed locations. You need to select the right software to distribute the calls and save the recordings on a cloud platform.

In a virtual call center, another challenge is to hire the right employees and give them process training. In this video, I have explained how business owners can overcome this challenge.

Watch this complete video to know about the opportunity in work from home or virtual call center business.

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Summary - Work from home call center, Virtual call center business opportunity, Call centre business, Home based call centre, #VirtualCallCenter #WorkFromHome #CallCenterBusiness #CallCentreBusiness,



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About the speaker - Ameya Damle is an entrepreneur and business consultant. He has years of experience in international sales , corporate sales, leadership and has worked in domains like BPM and offshoring. Ameya has worked with various companies in North America and India. He dedicates this channel to the entrepreneurs and professionals who are continuously willing to learn something.