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Support Portals - Episode 2 - What functionality should you include?
Автор: FixSpec
Загружено: 2022-06-16
Просмотров: 43
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In the second of our mini-series about building support portals for connectivity teams, Chris explores what functionality a great support portal might offer.
Chris gives 17 concrete examples of advanced functionality that delivered on the twin goals of automation and self-service. This is a long, long, LONG way from the rudimentary PDF libraries that you may have seen elsewhere!
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