Percolating Change Podcast - Who covers the Bridge between Strategy and People

In this episode of Percolating Change, Alicia James speaks with Sudesh Dahiya, a Change Director at 437 Consulting, about the critical role of people in change management. They discuss the importance of understanding the audience, real-world examples of successful change initiatives, and the steps necessary for effective change management. Sudesh emphasizes the need for clear communication and the challenges posed by change fatigue, especially in the context of rapid technological advancements like AI. The conversation also addresses common myths about change management and the necessity of involving all stakeholders in the change process.

Takeaways
Change management is fundamentally about people.
Involving all stakeholders leads to better outcomes.
Understanding the current state is crucial for effective change.
Clear communication is essential during transformations.
Change fatigue is a significant challenge organisation face.
AI is transforming the workplace, requiring new skills.
Change managers play a vital role beyond just training and communication.
Empathy and understanding are key in managing change.
Organisations must build capability rather than letting people go.
Proper planning is necessary to avoid resistance to change.

Sound Bites
"Change fatigue is a real concern."
"AI can't take away human qualities."
"More haste, less speed."

Chapters
00:00 The Essence of Change Management
02:47 Real-World Change Management Examples
05:49 Understanding the Current State
08:43 Navigating Change Fatigue
11:55 Busting Myths in Change Management