Turning enterprise content into insights with Box AI

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In this AI in Action episode, David Levy talks with Yashodha Bhavnani, Head of AI at Box, about how enterprises can turn massive volumes of unstructured data into high-value intelligence.

Yashodha explains how Box is embedding AI into its content platform for easier data management without compromising security or governance. She shares real-world examples of enterprise content management and explains how agentic AI powers smarter workflows.

The conversation also covers the role of IBM watsonx® in Box AI and what it takes to bring AI from experimentation into production.

0:00 - Intro
06:36 - Customer-driven workflows shape agentic AI design
10:10 - Key challenges in making unstructured data AI-ready
16:35 - Measuring success: KPIs behind Box’s AI expansion
21:36 - Building the AI team: Pilots, partnerships and execution
23:56 - The role of IBM watsonx® in scaling Box AI
28:04 - From sandbox to production: Lessons in enterprise AI deployment
31:22 - Advice for organizations starting their AI journey

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The opinions expressed in this podcast are solely those of the participants and do not necessarily reflect the views of IBM or any other organization or entity.

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