Can Business Benefits Change Without Causing Panic

In this episode of Behind the Premium, our panel of HR leaders, business owners, brokers, and healthcare experts dive deep into the benefits communication—why employees panic before hearing the full story, how misinformation spreads through your organization in hours, and what separates companies that build trust through difficult conversations from those that lose their best people.

Whether you're an HR Director delivering news you didn't decide, a CEO making tough calls on coverage, or a broker advising clients through renewal season—this conversation will change how you think about employee communication.

🔍 WHAT YOU'LL LEARN:
Why employees feel losses twice as intensely as gains—and how to interrupt that fear response
The "information vacuum" that causes more panic than the actual announcement
How to detect the silent employees who won't complain but will quietly quit
Communication strategies that turn benefits changes into trust-building moments
Real stories from HR professionals and business owners who've been in the trenches

💡 KEY INSIGHT: Benefits communication doesn't fail during the announcement—it fails in the weeks and months before, when organizations skip the foundational education employees need to evaluate change rationally.

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📧 WANT TO BE A GUEST?
Know a CEO, HR leader, or broker with a story to share? We're always looking for fresh perspectives. Reach out to us www.behindthepremium.com

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Behind the Premium is the investigative podcast revealing the hidden costs and waste in employer healthcare. We empower business leaders with insider knowledge to stop overpaying and start taking control. Double-digit premium increases aren't inevitable—they're preventable.

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