ServiceNow IRM: The AI that Manages 100% Risk

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How ServiceNow AI Transforms Enterprise Risk Management (Knowledge 2025)

Traditional, manual approaches to risk management are no longer enough to protect your business from increasingly complex regulatory environments and emerging threats. At ServiceNow's Knowledge 2025 event, the company revealed a significant platform evolution, placing AI at the core of its Integrated Risk Management (IRM) strategy. This video dives into how the re-imagined ServiceNow AI platform enables a fundamental shift from slow, reactive processes to proactive, integrated strategies driven by automation and intelligent AI agents. Learn how to turn risk from a burden into a strategic advantage for your organization.

What you’ll learn in this video:
Core Capabilities of ServiceNow IRM: A breakdown of the foundational tools, from Policy and Compliance Management to Audit Management and Operational Resilience.
The AI Control Tower: Discover how this new centralized hub helps you align AI initiatives with enterprise strategy and manage AI risk and compliance.
Now Assist for IRM: See how generative AI is solving real-world GRC challenges by summarizing risk assessments and rationalizing duplicate controls.
Agentic AI for GRC: Understand how intelligent AI agents can reason, adapt, and automate responses to proactively resolve complex governance, risk, and compliance issues.
Key Business Benefits: Learn how these AI innovations lead to continuous risk monitoring, automated efficiency, and stronger, more resilient operations.

Video Chapters:
0:00 - Why Traditional Risk Management is Failing
1:07 - The Core Capabilities of ServiceNow IRM
2:24 - How AI Control Tower is Transforming Risk Management (#Know25)
3:32 - Now Assist for IRM: Solving GRC Challenges with GenAI
4:15 - Agent AI: Proactively Resolving Governance & Compliance Issues
4:54 - The Business Benefits of an AI-Powered IRM Strategy
6:11 - How to Turn These Strategic Advantages into Profit

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About Cyntexa
Cyntexa is a Summit Consulting Partner and a leading cloud services firm with 400+ experts. We deliver tailored solutions on Salesforce, Google Cloud, AWS, ServiceNow, and Azure—turning technology into business value.

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