West Anglia Great Northern- Crashes, cancellations & unreliability?! | Failed Franchises #11: WAGN

Hello & welcome to the eleventh episode of Failed Franchises. In this series I look at train companies that have failed at their franchise agreements or have been criticised by passengers & industry alike. Today I'm looking at West Anglia Great Northern - or WAGN ('Wagon'); an operator that ran services from 3 different London termini and whether they should be classed as a failed franchise, or were they rather successful in their short time of operation!
Just wanted to point out I don't think I mentioned the extent to which Railtrack was at fault for WAGNs 'failure' and poor service.

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References (including accredited sources):
Wikipedia
BBC
The Guardian
Rail Future
Rail Gazette
Department For Transport
The Telegraph
Project Mapping

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