Customer Satisfaction Dashboard in Excel

#exceldashboard #exceltemplates #exceltips

📊 Customer Satisfaction Dashboard in Excel – Track, Analyze, and Improve Your Customer Service Performance! 🌟

Below is the link to do download the Customer Satisfaction Dashboard in Excel:
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Tracking customer satisfaction is essential to business success, and our Customer Satisfaction Dashboard in Excel makes it easier than ever! This powerful, ready-to-use template helps businesses monitor key customer service metrics like ticket resolution time, satisfaction scores, SLA breaches, and overall service performance—all in real-time.

Key Features:

🔢 Comprehensive KPI Tracking: Track Total Tickets, Avg. Satisfaction Score, Avg. Resolution Time, and more in one centralized dashboard.

📈 Channel & Regional Performance: Analyze customer service performance across different communication channels and geographical regions.

📊 Departmental Insights: Get detailed data on how different departments (customer support, technical support, etc.) are performing.

🗂️ Issue Type Analysis: Monitor the most common customer issues and their resolution times to identify patterns.

🚨 SLA Breach Tracking: Visualize SLA breach percentages and spot performance issues quickly.

Why You Need It:

🕒 Real-Time Data: The dashboard updates automatically to reflect current performance, so you always have the latest insights.

📊 Data-Driven Decisions: Make informed decisions with actionable data to enhance customer satisfaction and optimize service delivery.

🎨 Customizable & User-Friendly: Easily customize to meet your unique needs and track additional KPIs or adjust data points.

Perfect For:

Customer Service Teams

Business Owners

Customer Support Managers

Service Quality Analysts

🎯 Improve Customer Service with Data-Driven Insights! Use the Customer Satisfaction Dashboard to elevate your service standards and drive better customer experiences.



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