Build a WhatsApp AI Agent in Just 30 Minutes (Make Tutorial)

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In this video, I’ll guide you through building a powerful Airbnb WhatsApp AI agent that seamlessly handles guest inquiries, local recommendations, and urgent maintenance alerts.

Using Make.com (formerly Integromat), Anthropic Claude, and Perplexity AI, you’ll see how to:

Connect your WhatsApp Business Cloud account to automate message handling
Use AI to classify incoming guest messages into three key flows: property help, local area questions, and urgent issues
Respond instantly with property details like Wi-Fi passwords and house rules
Perform live research for local restaurant and activity recommendations using Perplexity AI
Detect urgent problems like leaks or emergencies, automatically notify the property manager via email, and reassure the guest

📘 What You’ll Learn
• How to set up and connect WhatsApp Business Cloud with Make.com
• How to build an AI message routing system with Anthropic Claude to select the right response flow
• How to integrate Perplexity AI to research and provide local area info dynamically
• How to handle urgent maintenance requests through automated email alerts
• How to filter out unwanted webhook events to keep your flow clean and efficient

🧠 Tools Used
• WhatsApp Business Cloud → for handling real guest messages
• Make.com → to create automation workflows and route messages
• Anthropic Claude → for AI classification and message crafting
• Perplexity AI → for contextual local area research
• Email module → to notify property managers for urgent issues

🕒 Timestamps
00:00 – Demo: AI WhatsApp agent replies to guest inquiries
02:00 – Overview of the WhatsApp AI flow design
04:00 – Connecting WhatsApp Business Cloud on Meta developer platform
11:00 – Generating and applying permanent access tokens
12:00 – Setting up webhook URL and verification
14:00 – Testing WhatsApp message reception
16:00 – Building AI flow classifier with Anthropic Claude
18:00 – Designing response flows for property help and local research
21:00 – Integrating Perplexity AI for local recommendations
22:30 – Creating urgent issue detection and email alert system
25:00 – Filtering webhook events to avoid noise
26:00 – Live testing all message flows and final demo

Download the full Make.com scenario from the first link above to speed up your setup. Watch the video fully to understand each step clearly.

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