Tripartite Standards on Grievance Handling Procedure (Part 1) | TAFEP

Grievance handling is the management of employee dissatisfaction or complaints (e.g. favouritism, workplace harassment, or wage cuts). By establishing formal grievance handling procedures, you provide a safe environment for your employees to raise their concerns. Learn about the importance of having a proper grievance handling procedure in place at work.


The Tripartite Standards is an initiative that identifies and recognises employers who have implemented fair and progressive employment practices.


Organisations that adopt the Tripartite Standard on Grievance Handling are committed to build a harmonious workplace for you and all employees. They put in place proper Grievance Handling procedures and train supervisors to manage grievances in a fair and objective manner.


Timestamps:
00:00 - Introduction
0:37 - Tripartite Standard on Grievance Handling
2:16 - What are grievances?
2:49 - What can cause grievances?
3:23 - Sources of grievances
5:07 - Signs of grievances
6:54 - Case Study - Salary disputes and living conditions
7:22 - Learning points form case study
8:03 - Workplace Harassment
8:38 - Harassment/Workplace discrimination




To learn more about the Tripartite Standard on Grievance Handling, visit: https://www.tal.sg/tafep/getting-star... and https://www.tal.sg/tafep/employment-p...


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