Road to NADA 2025: Increasing Revenue and Managing Workflow | Tips From TVI MarketPro3 Experts

Join TVI MarketPro3's fixed ops experts, Scott Kelford and Heather Gregg, as they dive into the challenges, trends, and strategies shaping the fixed operations landscape for 2024 and beyond.

🛠 Meet the Experts
Scott brings over 30 years of automotive experience and a unique perspective as both a dealer and TVI team member. Heather, with 24 years in automotive marketing, shares her passion for helping dealerships adapt to evolving customer expectations.

💡 2024 Challenges
Scott highlights the ongoing struggle to attract and retain quality employees, emphasizing the need to build a loyal, cohesive team.
Heather discusses the rising importance of customer satisfaction (CSI) and adapting to heightened consumer expectations.

📈 Looking Ahead to 2025
Both experts predict a renewed focus on repair order growth, driven by normalizing vehicle sales and shifting priorities in fixed ops departments.

🎙 NADA Insights
Reflecting on NADA 2024, Scott and Heather share key takeaways, from leveraging podcast interviews to expanding TVI's reach through networking and innovative marketing.

💬 What Sets TVI Apart
Scott and Heather reveal how TVI MarketPro3 is transforming dealership marketing with cutting-edge solutions like AI, omnichannel campaigns, and a forward-thinking approach to fixed ops.

🚀 Proven Strategies for Slow Months
Learn actionable tactics like targeted email blasts, outbound calls for declined services, and cultivating a customer-first culture to keep your service drive thriving year-round.

This dynamic conversation is packed with insights to help dealerships overcome challenges, maximize revenue, and prepare for the future of fixed operations.

🔗 Watch now and discover how TVI MarketPro3 can drive success for your dealership!