NGage: The Vendor Sessions - Episode 3: Rob Rae

In this episode of NGage: The Vendor Sessions, recorded live at the Europa Hotel in Belfast, host Troy Midwood from Aabyss is joined by industry legend Rob Rae, Corporate Vice President of Community and Ecosystems at Pax8.

Fresh off winning Channel Chief of the Year, Rob reflects on his long career championing MSPs, from his early days at Datto to his current leadership at Pax8—the world’s largest cloud marketplace for managed service providers. Rob shares insights on the evolving MSP ecosystem, the vital role of community and education, and how collaboration drives innovation across the IT channel.

The conversation dives deep into the rise of AI in the MSP space—how it’s transforming client services, creating new business opportunities, and redefining the skills MSPs need to thrive. Rob explains how Pax8 is helping partners navigate this shift through training, enablement, and AI strategy, preparing MSPs to lead in an era of intelligent automation.

With lessons in leadership, Rob’s trademark candour and humour make this one of the most engaging episodes yet. Packed with insights on AI, cybersecurity, and the future of managed services, this is essential listening for MSPs, vendors, and tech leaders shaping tomorrow’s IT landscape.

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