Ask a Business Attorney: How to Handle Bad Yelp Reviews (Legally!) with Jamie Moore Marcario, Esq.

Ask a Business Attorney: How to Handle Bad Reviews (Legally!) with Jamie Moore Marcario, Esq.

Today we have a very special guest, small business lawyer, Jamie Moore Marcario of Thrive Law. We've made two videos talking about how to navigate Yelp as a small business owner. Today we're talking about how to handle negative or fake reviews on Google and Yelp. Jamie will go over what your legal rights are in these situations, and what you should and SHOULDN'T do when someone leaves a inflammatory review.

For more information about Jamie:
Thrive Law
www.thrivelaw.com
727-300-1990
2260 5th Ave. S. Suites 1 & 2
St. Petersburg, FL 33712

Yelp: The Real Mafia | Yelp Hiding Reviews | The Business Newsroom Episode 7
   • Yelp: The Real Mafia | Yelp Hiding Reviews...  

How to Handle Bad Yelp Reviews | How to Improve Your Yelp Ranking
   • How to Handle Bad Yelp Reviews | How to Im...  

Timestamps:
2:30 The economic impact reviews have on your business
4:57 Review fraud and how to handle it
7:30 What to do and what NOT to do when you get an inflammatory review
11:46 Things you can do to handle a review with a legitimate complaint
14:36 When to flag a review
16:17 When to call in a lawyer
19:45 When is a review actually qualified as an internet crime?
20:53 How to report internet crime
22:00 Tips for adhering to HIPAA laws and attorney client privilege
25:11 How to handle a bad review from a disgruntled employee

How to report internet crime:
Federal Trade Commission
https://ftccomplaintassistant.gov/#cr...
Hotline: 1-877-382-4357
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#BadReviews #SmallBusinessAdvice