Operational Intelligence Podcast- Episode 1- The why
Автор: Hero Group AI Labs
Загружено: 2025-11-28
Просмотров: 5
Every great body shop has one thing they do better than anyone else — and this is the episode where that idea was born.
In the premiere of Operational Intelligence, co-host Morgan flips the script and interviews Tom about the real story behind this podcast: his 15-year journey inside hundreds of collision centers, the conversations that went on for hours, and the repeatable patterns he saw in the shops that truly excel.
Tom shares how a childhood obsession with cars turned into a career spent helping shop owners solve real problems — not with buzzwords or theory, but with practical systems, smarter processes, and now, AI-driven tools designed specifically for collision repair.
This episode sets the mission for the entire show:
One shop. One strength. One deep dive into how they cracked the code — so you can do the same.
If you're a collision repair operator looking for real solutions, real stories, and real steps you can use in your shop, start here.
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