Developing Effective Conflict Resolution Skills - Dr. Jim Collins

As a senior care professional, I understand the daily challenges that arise. I will help you navigate the inevitable conflicts that occur, offering practical strategies to approach disagreements with a calm and empathetic mindset. My goal is to equip you with essential conflict resolution skills, enabling you to foster peaceful interactions and achieve positive outcomes in your important work.

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Dr. Jim Collins is a Gerontologist and nationally-recognized expert in wellness and health care for seniors and older Americans. Over his 30-year career Dr. Collins has always had a strong focus on education – both as a prolific speaker, author of published articles, newsletters and the first book about person-centered care for seniors entitled "The Person-Centered Way: Revolutionizing Quality of Life in Long Term Care".

Dr. Collins decided to take his passion for speaking and teaching to a national audience through his company CEU Academy, an online provider of continuing education for licensed healthcare professionals. With its extensive and ever-developing library, Dr. Collins and his dedicated staff bring impactful and timely information to tens of thousands of healthcare professionals in states throughout the country with this online system.