What is ServiceNow? Explained Simply for Beginners

ServiceNow can mean very different things depending on who you ask — a ticketing tool, a development platform, a service catalog, or a knowledge base. So… what is ServiceNow, really?

In this video, we break it down in the simplest possible way — starting with the big picture and walking through the three core parts of the platform: the database, the suite of applications, and the development environment.

• What ServiceNow actually is (and why it’s hard to define)
• Cloud-based platform overview
• The enterprise-wide ServiceNow database
• Out-of-box applications and the ServiceNow Store
• The development environment: no-code, low-code, and full-code
• Why ServiceNow is used across departments, teams, and industries
• A simple definition you can use going forward

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► Get the Study Guide + Course:

• Download the free CSA Study Guide to help you understand the core concepts of ServiceNow and prepare for the CSA certification exam → https://knewget.com/csa-ebook/

• Ready to go deeper? The CSA Masterclass & Prep Hub includes training videos, study notes, sample questions, and everything you need to pass the exam → https://knewget.com/csa-masterclass-p...