Kate's Lucky Training Tip
Автор: Kennedy Training Network
Загружено: 2025-03-12
Просмотров: 67
Hello to all of our lucky KTN pals. Leprechaun leader Kate is here to chat about how you can turn every quick question call into a pot of gold.
This month, we'll talk about how to turn a caller's quick question into a lucky booking. Every call is a golden coin. Don't let it roll away.
The magic is in how we respond after answering their question. So what is the golden phrase? Watch now to get to the pot of gold at the end of the rainbow.
See how many more lucky bookings you can land. And remember, every call is a chance to strike gold. May your calls be lucky and your bookings be plenty.
Each month, Kate Martin, Kennedy Training Network’s Manager of QA and Training, produces a short video email training tip on topics relevant to hospitality, guest service, reservations sales, and telephone hospitality, all of which are archived here on the KTN YouTube channel. This video from March 2025 is entitled: "Lucky Training Tip".
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