The People’s CXO
Welcome to The People’s CXO — where strategy meets soul, and we turn your service-based business into a seamless, revenue-ready experience.
This is CX made for real life, not corporate theory.
Here, you’ll learn how to stop losing money between “hello” and “sold” through smart, human-first customer experience strategy. Hosted by Lindsay Tramel-Jones, the founder of Fierceified Creative & Consulting and the voice behind More Than a Brand—this channel is built for small business scaling to six figures who are tired of duct-taping their backend systems together.
If you’re ready to scale with clarity, not chaos, this channel is your new favorite strategist in your pocket.
👇🏾 Watch. Learn. Fix your flow.
And subscribe to More Than a Brand wherever you get your podcasts.
Listen to the podcast: https://more-than-a-brand.captivate.fm/
Explore Fierceified CX strategy: https://fierceified.agency/
Follow on Instagram: https://www.instagram.com/fierceified.agency
What I’d Tell You as Your CXO To Get Ready for 2026
Customer Journey Strategy: Using Qualitative Data to Transform Your CX
The Importance of Marketing and Conversion Funnels in Business Growth
The R.I.S.E. Method: Revolutionizing Customer Experience with FlowLab
The Art of Retention: Ken Rapp on Keeping Customers Hooked
The Art of Retention: Ken Rapp on Keeping Customers Hooked
Sephen Sakach Putting Love in Your Business
AI and Empathy: Stephen Sakachs on Revolutionizing Marketing
The Youngest Sibling Advantage: How Jose Dominguez Built His Branding Agency
The Youngest Sibling Advantage: How Jose Dominguez Built His Branding Agency
Building Community in Fashion: The Heart Behind Michelle Mae
Ashley Lacer More Than A Brand
Customer Jouney Loosing Customers
How Your Personal Style Influences Your Brand
Season Finale: Angie Jordan Takes Over and Interviews Lindsay
Healed and Healing: Navigating Friendship Breakups and Self-Reflection With Patrice Brown
Season Finale: Angie Jordan Takes Over and Interviews Lindsay
Holistic Approaches to Health and Success with Angela Williams
Building Resilience Overcoming Challenges and Finding Fearlessness in Life
The Journey of Self-Discovery with Patrice Brown
A Lesson from my Auntie: Wellness, Family, and Feistiness
Transforming Lives Through Fashion: Insights from Brandi Johnson
Balancing Passion and Purpose: Insights from Dr. Monica Cox
Beyond the Copy: Jacq's Transformation into a Creative Connoisseur
Finding Your Why: Renee Nicole's Journey in Marketing and Life
The Tenacious Spirit: Laura Gregory's Path to Mindset Mastery
Healing, Hustling, and Juicing: The Tiffany Ellis Way to Entrepreneurship
Healing, Hustling, and Juicing: The Tiffany Ellis Way to Entrepreneurship
From Podcast Pusher to Brand Builder: A Conversation with Angie M. Jordan