What Caused This
Our Root Cause Analysis platform turns messy incidents into clear, evidence-based visuals, so you can fix problems fast and prevent repeat issues. From safety issues and process failures to customer complaints and regulatory errors, our visual platform helps pinpoint what went wrong, so you can fix it fast and stop it from happening again.
Post it-notes, excel sheets and endless meetings aren’t enough to solve real problems. What Caused This is purpose built for complex problem analysis. Tailored to your industry, our software adapts to your use case whether you’re analysing safety incidents, customer complaints, audit failures or process breakdowns.
Designed to solve problems, not just document them.
Racing Ahead of the Problem: Utilising proactive Root Cause Analysis at The British Racing School
Cause for Thought Shorts - Episode One
Root Cause Analysis and Regulation: How Firms Can Succeed Where Regulators Expect More
Product & User Experience (UX) and the intersection with Root Cause Analysis (RCA)
Cause For Thought - From Crises to Consistency: RCA in High-Performance Sport
Cause For Thought x Get Out Of Wrap - Why Contact Centres are Root Cause Analysis Goldmines
Fixing Fast but Learning Slow - Why Incident Management Fails
Breaking the Silo, Pt 2 - Diverse Perspectives to Meaningful Action. Culture & Collaboration in RCA
Breaking the Silo, Pt 1 - Whose Voice Is Missing? Rethinking Collaboration in Root Cause Analysis
How Do We Handle Systemic & Tangled Root Causes in RCA
Why Cause Types Matter in Root Cause Analysis
Either/Or? Managing Uncertainty in RCA
Mastering Cause and Effect Logic in RCA
Understanding the Cause Stack
Add and Move Cause Boxes
Set Causes Boxes as Disproved - and Why
Understanding the Focal Point, and why it matters in successful RCA
The Future of RCA: Faster, Smarter, Clearer Problem-Solving
Update Bryn - Sharper focus with Dominance, Tasks & Notes
Update Annie A fresher, smoother experience.