The PT Who Turned a Solo Mobile Practice Into a Thriving Cash PT Business

The PT Who Turned a Solo Mobile Practice Into a Thriving Cash PT Business
— https://drjarodcarter.com/Episode278

This week, I sat down with my longtime client (and now great friend), Jim Palmer, PT, to share how he built one of the most impressive cash-based, mobile physical therapy practices in New York City.

Jim went from feeling burned out and boxed in by the insurance system—to creating a completely mobile, concierge-style practice that now includes:

✔️ Multiple clinicians
✔️ Concierge services
✔️ Medical fitness + golf performance programs
✔️ High-level referral relationships with top concierge MDs across Manhattan

All in one of the most competitive healthcare markets in the country.

💥 And he launched it just months before the pandemic hit.

In this episode, Jim shares the exact mindset shifts and strategies that helped him not just survive—but scale—during one of the most uncertain times in modern healthcare.

We cover:

🔹 The pivotal decision that kept his practice alive during the NYC shutdown
🔹 The referral source most PTs overlook (and how it became his #1 pipeline)
🔹 Why adding "non-PT" services transformed his business
🔹 How he built and leads a thriving mobile team
🔹 The simple fix for improving patient retention
🔹 And the personal mindset change that changed everything—in business and life

👇 Don’t Miss This! 👇
Jim will also be doing an exclusive deep-dive training + live Q&A inside our Cash Practice Mastermind just days after this episode airs. You can ask him anything about mobile teams, scaling, and referral strategies.

🎉 Want in? Use code AUGUST50 to get 50% OFF your first month inside the Mastermind → www.DrJarodCarter.com/mastermind

As his coach, I’ve watched Jim go from insurance burnout… to building a powerful, patient-centered, profitable business. And now, he’s sharing exactly how he did it—so you can too.

🔔 Subscribe for more inspiring stories and real strategies to grow your cash-based healthcare practice.

Thanks so much for checking out this week’s podcast — https://drjarodcarter.com/278

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