Road to NADA 2025: Fixed ops technology and service advisor insights from TVI MarketPro3 Experts
Автор: TVI MarketPro3
Загружено: 2024-10-31
Просмотров: 30
Join Tyler Parker and Bruce Peters, two seasoned fixed operations leaders with over five decades of combined automotive experience, as they delve into the core challenges and opportunities in the fixed ops landscape for 2024. Tyler and Bruce discuss the industry-wide hurdles brought on by inventory shortages, customer retention issues, and the reduced number of recent vehicle sales affecting service department traffic.
This insightful conversation covers crucial topics, including:
Strategies to Drive Service Traffic: Bringing in customers despite a reduced number of recently sold vehicles.
2025 Fixed Ops Forecast: What dealership service leaders can anticipate as market conditions evolve and how to stay prepared.
Technology Transformation with AI: The game-changing role of AI in optimizing BDC tools, appointment setting, and customer communication to streamline fixed ops processes.
Empowering Service Advisors: The pivotal role of service advisors in customer retention, and how to equip them to build lasting relationships, resolve issues, and foster trust with customers.
If you’re a fixed ops director, service manager, or GM looking to strengthen your department’s customer relationships and drive growth, this video is packed with actionable insights tailored just for you. Don’t miss out on these strategies from Tyler and Bruce as they highlight what every dealership can leverage to make 2024 a year of progress.
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