Don't Say 'Calm Down' — Say This Instead to Resolve Any Argument

Ever wonder why saying "calm down" backfires? This video explores why certain phrases escalate discussions into conflict, and provides practical communication skills to deescalate every conflict and resolve workplace conflict.

You’ll master de-escalation language that helps you turn heated arguments into calm, productive conversations.

You’ll start using 6 confident sentences (like saying "I hear what you are saying" and replacing "but" with "because") that show respect and keep your voice steady in meetings, interviews, and relationships.

You’ll strengthen your speaking presence by acknowledging, validating, reflecting with paraphrasing, and choosing strategic breaks before regret shows up.

You’ll learn how to reassure the other person so fear and panic drop - and how to set boundaries without attacking.

These are practical soft skills that build trust, improve collaboration, and create better outcomes.

Practice these phrases aloud, and you’ll feel your tone become calmer, clearer, and more in control.

With these phrases in your speaker toolbox, you show up grounded, credible, and clear - creating trust, connection, and better relationships in every conversation.

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Foundational Skills playlist:    • Foundational Speaking Skills: Build Confid...  

Round table: https://www.amazon.com/dp/B094FFGB2P
Faux plant: https://www.amazon.com/dp/B00B3LO53S

VIDEO CHAPTERS
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0:00 De-Escalation Framework Overview
1:16 Speak Calmly, Lead Confidently
1:46 De-Escalate Fast With Language
4:17 Acknowledge Them: “I Hear You”
5:11 Validate Feelings Without “But”
6:55 Reflect + Paraphrase To Clarify
8:20 Take A Break, Lower Heat
9:13 Reassure: “We’ll Work It Out”
10:36 Set Respectful Boundaries Clearly
11:58 Recap: Your Calm Conversation Script

ABOUT ME
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I’m Jane, and I started this channel to teach people how to become fearless and confident speakers, empowering them to take control of every aspect of their communication.

I share usable tools, tips, and techniques to help you overcome public speaking anxiety and learn how to become a poised and powerful communicator.

Learn from my experiences to develop your speaking skills. It will empower you to speak up, grow your career, inspire others, and maybe even bring about change.

https://janepaterson.com

MY COACHING BUSINESS
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https://oneperfectspeech.com
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#DeEscalation #DifficultConversations #ConflictResolution #CommunicationSkills #WorkplaceCommunication #RelationshipSkills #BoundarySetting #ActiveListening #EmotionalIntelligence #SpeakUpWithJane