Why Great Employees Don’t Always Make Great Managers

John talks with Ashley Herd—founder of Manager Method—about why top performers often struggle when promoted into management and what organizations can do differently. Using real-world examples, Ashley breaks down how clear expectations, practical feedback, and better one-on-one conversations can transform team performance. She also shares her “career quilt” approach and a simple framework managers can use to make better decisions. If you want to build confident, effective leaders without burning people out, this conversation delivers the tools and long-tail strategies you need.
Today we discussed:

00:00 Introduction
00:30 Meet Ashley Herd
01:05 Accidental Managers Problem
02:50 The Manager Method
04:35 Training Gap Reality
05:47 Setting Clear Expectations
09:03 Career Quilt Concept
10:04 One-on-One Best Practices
12:29 Pause, Consider, Act
15:01 Coaching vs. Managing
16:14 Simple Management Tips
17:49 HR Perception Myths
19:18 Resources & Templates

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