Part 4 of 4 Transformational Onboarding Mini-Series: The Trauma-Informed Welcome—Your First 100 Feet

The first 100 feet of your patient’s journey can determine whether they feel safe enough to heal or guarded enough to hold back.

In this episode, I’m wrapping up my four-part miniseries on how to create a trauma-informed and neurodivergent-inclusive onboarding experience. I’ve learned that the way we welcome patients says as much about our care as the medicine we practice. Every detail - the tone of our emails, the questions we ask, the space we create - either builds trust or adds stress. What if every first interaction helped someone exhale and feel seen? What would change in your work if your process reflected safety, autonomy, and genuine connection? I’ll share insights from my Catalyst Studio community and ways to make those first 100 feet of your patient’s journey feel like the start of true healing.

Episode Breakdown:
00:00 True Healing Begins When Patients Say Yes
04:25 Why Trauma and Neurodivergence Matter in Onboarding
07:10 Building Trust in the First 100 Feet of the Patient Journey
09:12 Creating a Trauma-Informed Intake and Welcome Experience
16:13 Using Personal Connection to Ease Anxiety and Build Safety
23:23 Giving Patients Choice and Control in Their Care
28:15 How to Prevent Ghosting and Maintain Long-Term Engagement

Links
Learn more about the Catalyst Studio Mentorship: https://drlarasalyer.com/catalyst/#st...
PODCAST coupon code for a free Brainstorming session: https://drlarasalyer.as.me/discovery


Connect with Dr. Lara Salyer:
Visit Dr. Lara’s Website: https://drlarasalyer.com
Explore The Catalyst Way: https://drlarasalyer.com/catalyst
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The Catalyst Way™: Creative Strategies for Women in Medicine to Flourish 🩺🧠🎨
Welcome to The Catalyst Way—where women in medicine learn to beat burnout, optimize time, and build fulfilling careers and vibrant lives.

Hi, I’m Dr. Lara Salyer, a former burned-out physician turned Chief Creativity Catalyst. I help women clinicians get organized, reclaim energy, and thrive in medicine—without sacrificing their well-being.

Through a blend of flow neuroscience, Functional Medicine, polyvagal theory, and solutions-focused coaching, I teach practitioners how to optimize time, trust intuition, and create a sustainable career that works for them. 🎨✨

This channel is for women physicians, NPs, PAs, and holistic practitioners who are ready to step off the hamster wheel and take control of their careers. Whether you're recovering from burnout or building your dream practice, you’ll find practical, proven strategies to help you succeed.

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🔷 Take the Catalyst Archetype Quiz to discover your burnout risk & creative strengths → https://3nb09zv7070.typeform.com/arch...

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