Leadership Roundtable | Empowering the Modern Contact Centre with Gen AI | InterraIT
Автор: InterraIT
Загружено: 2025-11-04
Просмотров: 61
Thank you to everyone who joined us and made this roundtable a successful and insightful event! 🙌
If you missed the live session on October 30th, here’s your chance to catch the full recording.
In this discussion, industry leaders explored how Generative AI is revolutionising contact centre operations — from automating manual tasks to enhancing customer experience and agent productivity.
📌 In this session, you’ll learn about:
Key challenges in today’s contact centres
How AI-driven modernisation is transforming customer support
Strategies to improve SLA performance and customer satisfaction
Real-world insights from industry experts
💡 Watch the recording to discover how modern contact centres are leveraging Gen AI to drive efficiency, innovation, and exceptional CX.
👉 Don’t forget to like, share, and subscribe to our channel for more discussions, webinars, and insights on digital transformation and AI innovation.
#InterraIT #LeadershipRoundtable #GenAI #CustomerExperience #ContactCentre #DigitalTransformation #AI #Automation #CXInnovation
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