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How to design a hybrid AI-human support model
Автор: Intercom
Загружено: 2025-11-22
Просмотров: 60
Описание:
The future of customer support isn’t AI replacing humans — it’s AI and humans working together seamlessly. Your AI Agent leads with speed and consistency while your human teammates step in for complex, sensitive, or high-value moments.
When done well, AI becomes your team’s concierge and copilot — delivering a unified, scalable, and deeply human support experience.
Next, scaling optimization & governance of your AI Agent: • How to scale AI Agent optimization and gov...
Take the course at: https://academy.fin.ai/scaling-your-a...
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